Data privacy is of high importance for Process Solutions Corp, and we want to be open and transparent about how we use your personal data.

Our updated Data Protection/Privacy Policy provides important details on how we process and protect your personal data.

This policy explains the what, how, and why of the information we collect when you visit our website, buy our products, or use our services. It also outlines the specific ways we use and disclose that information. We take your privacy extremely seriously, and we never sell lists or email addresses.

What types of personal data do we process?

We might process the following personal data and information that can be used to identify you:

  • Full name
  • Email
  • Phone Number
  • Organization
  • Country
  • Job Title
  • Industry
  • Department

Information about how you browse our website or use our services (find more information under the section “cookies”) Your geographic location (indicated by your IP address or GPS information)
Other contact information related to you or your workplace that we require to deliver our products and services

Why and how we use your personal data

We will use your personal data to optimize your digital experience through personalized, relevant marketing content. We base our findings on your browsing behavior, previous purchases, what you have clicked on, and the information you have submitted to us. We will use the information we receive for purposes such as:

  • Completing your registration to an event, e-learning platform or webinar
  • Sending relevant newsletters with information about events, application stories, webinars, and news
  • Completing surveys and statistics
  • Responding to your inquiries of any nature
  • Maintaining and updating our list of contact persons and details and/or customer/supplier relationship management system information
  • Serving relevant marketing communications through services such as Facebook, LinkedIn or Twitter
  • Complying with legal obligations

Cookies

A cookie is a small data file that is saved on your computer, tablet, or mobile phone. A cookie is not a program that can contain harmful programs or viruses.

Cookies are necessary for the homepage to function. They help us get an overview of your visit to the homepage so that we can continually optimize and adjust the homepage to your requirements and interests. On a very general level, cookies are used as part of our services to show content that is as relevant as possible to you. We use third-party cookies to perform cross-site tracking, which allows us to market in other sites/channels such as LinkedIn and Facebook.

We recognize that you may wish to maintain the confidentiality of the personal information you give online. For more detailed information, please read our cookie policy under the cookie notice.

Who can access your data?

Process Solutions Corp. will never pass on, sell, or swap your data for marketing purposes to third parties outside our organization. Data that is forwarded to third parties is used solely to provide you with services such as relevant Process Solutions Corp. geographical distributors.

We may use third-party cookies such as Google Analytics to compile and store anonymous statistics about browsing patterns or site behavior and build a demographic profile. This data is collected along with other visitor data to form a collective analytics report.

It is important to note that this data is not personally identifiable and is used only for reporting/statistical purposes. Again, if you do not consent to this please adjust your settings in the cookie notice.

All third parties with which we share this information are required to use your personal information in a manner consistent with this policy.

Process Solutions Corp. can be bound to share information with legal authorities or local and global law enforcement agencies to complete investigations. Please be aware that such recipients will have an independent right or obligation to process your personal data.

How long do we save your data?

We will keep your data for direct marketing purposes until you withdraw your consent.

Safeguarding your information

We take reasonable and appropriate measures to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and nature of the personal information.

E-mails are stored in Microsoft data centers. Other personal data may be transferred to our CRM and ERP system or other systems on our own servers or selected trusted data centers. Data is protected by appropriate organizational and technical security measures such as anti-virus software, firewalls and encryption to avoid unauthorized access.

We have taken reasonable measures to ensure the deletion or anonymity of your personal data when it is no longer needed for the purposes for which it was collected and subsequently processed.

Your right to withdraw your consent

You have the right to withdraw your consent for the processing of your personal data. You can opt-out from direct marketing by following the instructions in each marketing email or by contacting Process Solutions Corp. via the contact form on our website or phone.

Your rights

You have the right to request information about the personal data we hold on you at any time.

You may request to access, correct, amend, or delete the information we hold about you by contacting us. Unless prohibited by law, we will remove any personal information about you from our servers at your or their request. There is no charge for an individual to access or update their personal information.

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so.

If your data changes (for instance, you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information.

Complaint

If you believe Process Solutions Corp. has processed your personal data incorrectly, we encourage you to contact us.

If at any time, you believe that we have infringed upon your rights according to the personal data processing regulation, you can also lodge a complaint with the relevant supervisory authority.

Where do we store your data?

The personal information we collect on our sites or that you provide to us when you contact us may be used in the United States or sent to any other country in which Process Solutions Corp. or its agents or suppliers maintain facilities. We may also store and process the information there. Although the laws that protect personal information in those countries may differ from the laws where you live, we will take reasonable steps to ensure that your privacy is protected. By using our websites or contacting us and giving your information to us, you consent to the transfer of the data outside of your country.

Our use of web analytics

Process Solutions Corp. uses industry standard web analytics to track visits to our sites. These analytics are provided by Google Analytics and Clicky.com as well as other sites that may or may not be mentioned.

The information generated by the cookie about your use of our sites (including your IP address) will be transmitted to and stored by Google and Get Clicky on servers in the United States. Google and Get Clicky will use this information for the purpose of evaluating your use of our sites, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google and Get Clicky may also transfer this information to third parties where required to do so by law, or where such third parties process the information on behalf of Google or Get Clicky. Google and Get Clicky will not associate your IP address with any other data held by Google and Get Clicky.

You may opt out of web analytics by installing these tools on your computer.

Google Analytics Opt Out Link

Do-Not-Track Signals and Similar Mechanisms

Some web browsers may transmit “do-not-track” signals to the sites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. There currently is disagreement, including among participants in the leading internet standards-setting organization, concerning what, if anything, websites should do when they receive such signals.

Updates to our Privacy Notice

We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, such as the purpose of why we use your personal data, the identity of the Controller or your rights.