Talk2M is the first secure industrial connectivity service in the cloud. With servers spread out all over the world, Talk2M offers a highly reliable, efficient and secure solution for connecting to machines remotely. Talk2M gathers thousands of accounts and manages thousands of connections per day including full audit trail connection tracking.
STAR stands for Security Test Audit Report. The Talk2M automation software security environment is regularly tested to ensure a high security level to our platform, thus ensuring the strongest security posture to our customers. Admeritia GmbH has performed and completed tests on the remote connectivity service Talk2M, including all servers as well as services. As a result, Admeritia GmbH attributed the STAR Certificate to Talk2M.
In addition to remote access, Talk2M provides data services such as data collection from remote sites in addition to alarm management which allow performance monitoring and proactive maintenance.
More than a cloud to remote access machines in the field, Talk2M has become a fundamental link in the value chain of the Industrial IoT. eWON ensure high security using the “Layered security approach” also called “Defense in Depth Approach.” This approach preserves information integrity and also confidentiality. It addition, it provides information system availability and resiliency. Talk2M plays a crucial role here as the service is involved in 5 of the 6 layers that ensure optimal security for our “Remote Access” and “Remote Data” solutions.
Talk2M automation software aims to provide the best possible business continuity of its services. There are two options:
Talk2M is supervised 24/7/365 by on duty engineers and also provide you with a first rate monitoring. This relies on KPIs from all servers thanks to effective monitoring software (i.e. Munin). Talk2M PRO reaches a rate of 99.6% per year availability with a maximum breakdown of 4 consecutive hours. Moreover, SLA (Service Level Agreement) guarantees Talk2M PRO services.
Talk2M has several servers in different regions of the world for example: Europe, North America, Japan, China, Australia, India, South Africa, etc. Our Talk2M software allocates the best server location to improve remote access performance. Furthermore, it reduces latency between IP packets using eWON IP geo-localization. Talk2M server architecture is fully redundant with 3 different hosting providers. These are geographically distributed in a way that maximizes resilience. In addition, it separates access between servers and VPN servers for an optimal roll-out mechanism.
Talk2M automation software is fully compatible with all mobile devices thanks to M2Web. M2Web is a standard service of Talk2M providing secure browser-based mobile access to your remote HMI, web server, PC, as well as panels. Talk2M support all communication technologies. No matter which communication method is used (LAN, ADSL, 2G, 3G, 4G, LTE, WiFi, etc.), Talk2M will always offer the same user experience and same tools.
Within eCatcher, the remote access client of Talk2M, users are able to access their eWON devices after a credentials check in a single click. Talk2M and eCatcher helps to manage eWON devices and users into groups. The Talk2M PRO account provides a powerful access control process available through eCatcher. Talk2M PRO account administrator can easily grant access rights to a user or users group for a complete site or a single device. This allows restrictive access to what is really necessary. Thus it avoids errors or unwanted remote actions. With the Talk2M PRO, three engineers can establish a concurrent eCatcher connection at the same time.
Talk2M automation software is compatible with VNC (Virtual Network Computing) and all standard HMI’s running it. Talk2M is also RDP (Remote Desktop Protocol) compatible with all devices running (Windows XP, Professional, 200 Terminal Server, Server 2003, Vista, 7, 8 and 8.1).
Detailed reports are available including all information to trace all remote connections (date, time, user name, machine, connection time and traffic).
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